Refund Policy
All Easy Rug Tufting products are digital products delivered electronically. Because customers receive access to downloadable content shortly after purchase, all sales are generally final once the digital files have been accessed or downloaded.
We may review refund requests when:
- You were charged more than once for the same order
- You received the wrong product
- A technical issue prevents access and our support team cannot resolve it
- A refund is required under applicable consumer law
Refunds will not normally be provided for change of mind, accidental purchases, or failure to use the guide after access has been delivered.
To request assistance, contact us with your order details at: