Privacy Policy
At Easy Rug Tufting, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you browse our website, place an order, or contact our support team.
Information We Collect
We may collect information such as:
- Name
- Email address
- Billing and payment details
- Order and purchase information
- Device, browser, and website usage data
- Customer-support messages
Payment information is generally processed securely by our payment providers rather than stored directly by us.
How We Use Your Information
We may use your information to:
- Process orders and payments
- Deliver your digital products
- Send purchase and access information
- Provide customer support
- Prevent fraud and protect our store
- Improve our products, website, and services
- Send marketing messages when you have agreed to receive them
Digital Product Access
All products sold by Easy Rug Tufting are digital products. Your email address and order information may be used to deliver your files and provide access instructions.
Cookies And Analytics
Our website may use cookies and similar technologies to operate the store, remember preferences, understand website activity, and improve the customer experience.
Depending on your location, you may be able to manage optional cookies through the cookie banner or privacy settings displayed on our website.
Third-Party Services
We may use trusted services such as Shopify, payment processors, email-delivery platforms, analytics providers, and advertising platforms to operate our store.
These providers may process customer information only as needed to perform their services and according to their own privacy policies. Shopify advises merchants to explain how customer information is collected and shared and to configure relevant cookie and privacy controls.
Information Protection
We take reasonable administrative and technical measures to protect personal information. However, no online system or method of electronic storage can guarantee complete security.
The FTC recommends that businesses collect only information they need, protect the information they retain, and clearly honor the promises made in their privacy policies.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Complete your order
- Provide support
- Maintain business and tax records
- Resolve disputes
- Meet legal obligations
Your Privacy Rights
Depending on where you live, you may have the right to:
- Request access to your personal information
- Ask us to correct inaccurate information
- Request deletion of eligible information
- Withdraw marketing consent
- Opt out of certain data sharing or targeted advertising
Contact Us
For privacy questions or requests, contact: